Welcome to the Engynex Help Center

For one-time projects we work with 50% upfront and 50% on delivery; large projects are split into milestones. Monthly plans are billed at the start of each month. We accept bank transfer, PSE and card.

No. All published values are in Colombian pesos before VAT. The formal quote shows the full breakdown.

Every development includes a warranty on functional defects (2 to 6 months depending on the plan). We fix any failure attributable to our work at no cost.

One-time projects have no minimum term. Monthly plans are agreed for 3 or 12 months depending on the service, and it's always in writing before we start.

Yes. We serve clients across Latin America remotely and can invoice in US dollars when needed.

We reply within 24 business hours. On WhatsApp, usually within minutes.

Yes. The quote and initial advice are completely free and with no commitment.

Yes. We work remotely with clients across Latin America.

We schedule a discovery call, understand your needs and send you a tailored proposal.

Between 2 and 8 weeks depending on the product and the level of customization. We give you an exact timeline after the first meeting.

Yes. All our products are customizable: we adjust modules, fields and workflows, and build new features whenever you need them.

Yes. We connect to your ERP, CRM, payment gateways, invoicing and any tool that exposes an API.

We offer both models: a monthly subscription with support included, or a one-time payment with the code in your name. We'll explain which fits your case.